V3-572G-7535 Touchpad problem

zynpzdner
zynpzdner Member Posts: 3 New User

I bought an acer aspire V3-572G-7535 almost 3 months ago. I have a poblem with touchpad. When i get the computer to sleep , my touchpad not working. I updated my touchpad driver but problem still going on.
İs there any solutions for this problem?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    zynpzdner,

     

    I want to make sure I understand what you are having an issue with, it sounds like your touchpad is not working after the notebook comes out of sleep mode.

     

    Was this after a recent Windows update or an upgrade to Windows 10? If you upgraded to Windows 10, I would suggest that you remove the drivers for the touchpad and let Windows attempt to install them itself, that may resolve it.

  • zynpzdner
    zynpzdner Member Posts: 3 New User

    Sorry for my English Smiley Sad

    Yes, you're correct, but I have this problem since I bought the computer and I didn't upgrade to Windows 10.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    zynpzdner,

     

    No need to apologize, I just wanted to make sure I understood before offering suggestions. Smiley Happy

     

    If you have had this problem since you got the notebook, I would download the touchpad drivers from our support site, uninstall the current touchpad drivers, and install the drivers that you downloaded.

  • zynpzdner
    zynpzdner Member Posts: 3 New User

    "I would download the touchpad drivers from our support site, uninstall the current touchpad drivers, and install the drivers that you downloaded."

    I tried, but i still have same problem. Smiley Sad

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    zynpzdner,

     

    Try and perform a refresh to see if that fixes it, it could be some corrupt files are affecting it.