USB port on V3-574G doesn't turn off after shutdown

onyxo
onyxo Member Posts: 2 New User

Hello,
I've noticed that one of the two USB3 ports on my laptop continues to have power even after I completely shut it down. As a result, an external drive connected to it will continue to spin as if laptop was on. Apart from that, the port seems to function properly. Is this a normal behavior?

Thanks.

Best Answer

  • Okidave
    Okidave Member Posts: 26 Troubleshooter
    Answer ✓

    Look for Acer Quick Access in your programs, should also be a icon on your taskbar. There is an option to turn on or off the power to the 2nd USB 3 port when the computer is off. This is a feature to charge other devices off the 2nd usb3 port.

Answers

  • Okidave
    Okidave Member Posts: 26 Troubleshooter
    Answer ✓

    Look for Acer Quick Access in your programs, should also be a icon on your taskbar. There is an option to turn on or off the power to the 2nd USB 3 port when the computer is off. This is a feature to charge other devices off the 2nd usb3 port.