My son has just got a new notebook for Christmas but we can't get the touchscreen to work. We thought it would just work like a tablet but now wonder if we have to enable something. Can't find any instructions or any help in the manual.
Do you mean the touchpad is not working? If yes, check first to see if your model has a function key combination (such as Fn F7) that disables the touchpad. I accidentally disabled mine and had the computer already to go in for repairs before I figured it out.
I just got my Acer Aspire V5-571P home and I am having the EXACT same problem. Its beyond frustrating.
And yes, it is supposed to have a touchscreen AND a touchpad. The touchpad is wirking fine, but there is no refence to a touchscreen anywhere in the control panel, even though the box and the setup poster mention the touchscreen capabilities.
Great, I am having the exact same problem too with a brand new Acer Aspire. It was working fine the first two weeks. Just restarted it yesterday and - No touchscreen? Maybe someone knows where to lookup what the keyboard controls are in case I have accidentally locked it?
I am not sitting with my Acer right now, but I can't tell you how to disable the touchscreen. Press the FN button (bottom left), then look at the top row of function keys (to the left of center), and you'll see one with a ling through a rectangle and a finger, I believe. There will be times when you will definitely want to disable it.
I know this doesn't help anyone but my screen isn't working either. I was on with acer for an hour after which they told me to send them my laptop. I am beyond mad bc I simply can't ship off my laptop for two weeks.
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