The wireless adapter cannot be detected.

I think there is something wrong with my laptop, but this appears to be a little confused.

I buy my laptop about 1 month ago, it is Acer V17 Nitro - Black Eidtion. But two weeks ago the wireless adapter is not working (it disappeared from the adapter settings), then I reinstall the driver, it works.

Howver, the problem comes back this week from Tuesday. I install the driver, it not works. So I uninstall the driver and then re-install it again, it works. But today when I open my laptop, the wireless adapter doesn't work again! And when I re-install the driver (like what I do before), it doesn't work. After shutting down for severl times, it works again! It takes me really a lot of time! I am so confused about this! Can any one help??? T.T

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JackE

Have you tried to turn the adapter on with the Fn+F3 toggle?

Jack E/NJ

wxcm1

Thank you for your reply, Jack.

I have tried that (FN + F3), but it seems that doesn't work. But other toggles are still working, excluding Fn + F3. T.T

JackE

OK, can you check the adapter model # in device mgr ? If not or if it's the ar5bwb22, try some of the suggestions in this microsoft community group under the topic that most directly relates to your problem.

http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductDetailsViewer?Name=Qualcomm+Atheros+AR5BWB222+Wireless+Network+Adapter&vendor=Qualcomm+Atheros&Type=Hardware

Jack E/NJ

wxcm1

Yes, I can confirm it is ar5bwb22, however, when it was not working, I cannot find it at device management. Anyway, thank you for your help.

JackE

OK, then. Have you tried some of the suggestions in the link above, such as in this specifica reply?

http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/wireless-adapter-constantly-needing-a-reset/2522a7eb-1798-43db-8fa6-d9add553f28f?auth=1

Jack E/NJ

wxcm1

Because it is working now, and I cannot predict when it will not work again. Because sometimes it works then sometimes it not works. But I still change something, just as Sylvie Bergeron says here , hopefully it would never happen again.

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wxcm1

And what I have done today is : un-install and re-install the driver for several times!

JackE

Is it working now?

Jack E/NJ

wxcm1

The problem still exists for twice. And I have send it to the repair centre twice, the first time they replace the SSD, the second they repair the wifi. And now, the third time! Sometimes it works, some time it does not work (which means when I open the laptop every time, there would be a good wifi icon or a red cross icon). When it does not work, the wireless adaptor cannot be detected at all. I have no idea of it. Smiley Sad

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