Owners of VN7-591G-792U, what is your screen technology?

I recently bought this particular model "only @ Newegg", the VN7-591G-792U (Aspire V Nitro), which seems to be one of the last iteration of the VN7-591G.

It is advertized on both Newegg and Acer websites as containing an IPS screen (cf. http://www.acer.com/ac/en/US/content/model/NX.MUVAA.002).

The result is a poor TN screen with very narrow view angles and color distorsion. Further confirmed by the actual specifications of the monitor embedded: it is a Chi Mei (InnoLux) CMN15D2 (N156HGE-EAL) to be accurate and it is not IPS.

I contacted Acer technical support by chat about this matter and the only advice I got was "to do an exchange in the store so you can take something that is indeep what it says it is. I mean, another acer products with similar specifications".

Well, it doesn't help much. So I would like to know whether other owners of this model have the same problem? or perhaps I suffered from an isolated mistake during the industrial process... which I highly doubt.

Thank you!

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Blayn-Acer

sarazboulba,

Can you please send me a private message with your serial number? I want to verify exactly what hardware is in your system and see what I can do to help.

Blayn-Acer

sarazboulba,

I was able to confirm that this model ships with a TN panel and not an IPS panel. Very sorry that our website and the retailer website indicated differently. I recommend you contact the retailer you purchased this through to see what options they have available.

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