No access to BIOS | Aspire V5-571G

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delboy757
delboy757 Member Posts: 1 New User

I believe I have had a serious virus , resulting in Tpad issues, Keyboard key problems, very slow running .Eventually struggling to get into bios , F2 not working always and when  I did get into bios couldnt get to change passwords.,arrow keys intermittent. Anti virus software didnt do anything.

 

Probably confusing ability with ambition I pressed on, now we have during boot F2 does not work at all and a request for HDD password ( is this stored in bios or in the dirve itself ) If I remove the battery and boot  I get a request ' Acer Unlock Key Hint '  A7476C72  which is hopefully useful ( board or bios indication? ). Laptop is disassembled at the moment with cmos batt removed a view to getting the hdd re formatted to get rid of virus and reload Win 10 0r 7. At what stage should the bios be flashed 

 

Bit stuck now can anyone bale me out ? I would like to fix it myself I have a couple of other laptops and plenty of time and I like a challenge Smiley Happy[edited for privacy]