Need to replace power adapter for Aspire V7-582PG-6421

KN47
KN47 Member Posts: 1 New User

My daughter damaged her power adapter for her Acer Aspire V7, and when we tried to replace it with a part we bought from a third-party vendor (BattDepot), she said her computer would charge, but she couldn't use it while it was charging; the cursor would jump around the page and click on random things. I want to get a charger this time from Acer, but I can't figure out what I should buy. Can someone let me know? Thanks!

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,019 Trailblazer

    Hello,

     

    You'll find a replacement AC adapter from your Acer store (100% compatible). Before to buy a new one, have you tried this:

     

    1. Shut down your laptop

    2. Disconnect the AC adapter

    3. Wait few minutes

    4. Follow this procedure

    Note: The battery reset pinhole is marked with this symbol AC-BRP on the bottom of the laptop.

    France