My screen went totally blank. There seems to be power, just no picture.

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RW55
RW55 Member Posts: 1 New User

I have an Acer Aspire VS 561P-6869 and the screen is blank and I can't boot up.  What does it mean?  I do seem to have power as there are lights on. 

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    did you mean V5-561P?

     

    please try to connect an external monitor/TV and check if you can get any image.

    I'm not an Acer employee.
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
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    V5-561P-6869 has haswell-ULT i5 4200U.

    I'm not an Acer employee.