Just bought this laptop, with Nvidia 960m 4GB, 16GB RAM and a 1TB SSD. Framerate is like 20FPS.

Probably your laptop is not switching to Nvidia card but it's using only Intel integrated card.

can you post your exact laptop model?

ok, first of all let's check your BIOS version:

press window logo key + r

type

msinfo32

check BIOS version/date string

if it's lower than 1.15 as version, please update it:

http://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.15_A_A.zip?acerid=635810106211649681&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=ALL&LC=en&BC=ACER&SC=PA_6

then open the nVidia control panel, you can right click on your desktop and select nvidia control panel.

once in nVdia control panel, click on Manage 3D settings, please report the selection on Preferred graphic processor.

Also give the nvidia drivers an update if available:

http://us.acer.com/ac/en/US/content/drivers/5614;-;Aspire%20VN7-591G

select your OS and download nVidia drivers.

Som infos about nVidia optimus settings:

http://acer.custhelp.com/app/answers/detail/a_id/4533/~/what-is-nvidia%C2%AE-optimus%E2%84%A2-technology%3F

http://acer--uk.custhelp.com/app/answers/detail/a_id/9075/~/determining-which-graphics-card-is-used-with-nvidia-optimus

yes, update your BIOS.

nVidia driver:

http://global-download.acer.com/GDFiles/Driver/VGA/VGA_nVidia_10.18.13.5350_W10x64_A.zip?acerid=635772729352117151&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20VN7-591G&OS=ALL&LC=en&BC=ACER&SC=PA_6

nope, just the nVidia i posted.

yep.

Probably because they can't be recognised by nVidia optimus software.

on nVidia control panel try to create a profile for that games and choose to use nVidia as main graphic card.

http://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F