I have forgotten my password but use a PIN to log in. Is there a way to find my PW?

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jaymark
jaymark Member Posts: 3 New User

I have forgotten my password but use a PIN to log in.  Is there any way to discover what my password is or to just reset it?

 

Thanks,

 

Jay

 

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
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    As you have forgotten your Windows password, you need to reset it by following the instructions mentioned on the link below:
    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

     

    Hope this will help you.

  • jaymark
    jaymark Member Posts: 3 New User
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    Thanks for the suggestion, but this doesn't work for me because Microsoft requires me to provide my MS account that the PW is associated with, and I have tried all the account names I have, and their passwords, but none of them work.  I need to know how Acer stores my password and PIN so I can change it inside the machine, as opposed to going through Microsoft.  

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
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    Acer does not store user profile passwords. Still, to check if there is any other workaround possible, you are advised to contact Acer support through the link below:
    http://us.acer.com/ac/en/US/content/service

     

    Hope this will help you.