I have an Acer NV7-792g and the screen is dimming

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zolee92
zolee92 Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have this problem since i updated the Intel control panel with the graphic driver and i cant do anything wit hthe dimming, i blocked in the power maneger and in the intel control panel too. i'm using Windows 10 (Creator update but i had this problem before the big update..)

So any idea for fixing this? 

btw im using the blue light shield all the time 

Thanks

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
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    We suggest you check the BIOs. Check the latest BIOs installed in your unit and look at Acer website to see if there is a new version of the BIOs for update.

    Make sure you download the correct BIOS for your specific product and use the following steps in the given order. Installing an incorrect BIOS update may cause serious damage to your computer system. Any failure due to incorrect use of these updates is at own risk. Our Customer Care representatives can guide you through the whole process in case of need.

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