I have an Acer Aspire V5 running on Windows 8 OS. NTI Media Maker fails to load

dibson
dibson Member Posts: 1 New User

I have an Aspire V5 notebook running on Windows 8 OS. The laptop came with NTI Media Maker 9 pre installed but fails to load. I get the error message "FAIL TO GET THE LICENSE ID"  each time I try to run the programme. I need help

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    dibson,

     

    Could you please provide the model of the notebook you are referring to?

    How long have you had your notebook?

    Did this problem occur just suddenly, after Windows updates were performed?