I am using Acer V15 and unable to charge my laptop, it is off now.

pawargb
pawargb Member Posts: 1 New User

Hi All,

 

I am using Acer V15 (V3-574T-534M) and unable to charge my laptop, it is off now.

There is no charging in my laptop. Please suggest what can be done and what can be the reasons behind this.

 

Thanks in advance.

 

Regards,

Ganesh

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    To help you troubleshoot the laptop battery charging problem, first of all it is recommended to completely charge the laptop for 3hours without turning ON the laptop. While charging the laptop, please make sure the charging indicator LED on laptop is blinking.
    - If LED is not showing up or blinking that indicates the problem with your laptop battery is not working.
    - Now turn ON the laptop by pressing power button, if laptop is not turning ON there is problem with the battery.
    - If feasible, please try to change the laptop battery and charger of same model with any of your friend.
    - Now check if laptop is working with another battery, if yes then you have to order a new charger or you can claim the warranty if Acer laptop is under warranty. To help you check the warranty, please find the link given below:
    http://www.acer.com/ac/en/SG/content/sg-check-product-warranty-expiry

     

    Also you can contact Acer Support Center for further assistance from the link given below:
    http://www.acer.com/ac/en/US/content/service-contact

     

    Hope this will help you.