How to Restore Aspire v5 to original OS or Win 8

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pasterto
pasterto Member Posts: 1 New User

I have an Aspire v5 that originally had Windows 8 and I upgraded to Windows 10. Now I can't add a new user, admin or standard, as I get an error "the user service service failed at sign in". During a chat with Microsoft they said, after trying a few things, that I needed to restore to 8 and upgrade again. However the Acer Recovery apparently isn't compatible with Windows 10 and doesn't run Smiley Sad

 

So, I am hoping someone can tell me how to do a restore via the command line in safe mode... I know how to get there I just don't know that to run.

 

Thanks for your time!!

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