Hi,my acer v5 just keeps showing that it's hibernating, help please

kath123
kath123 Member Posts: 1 New User

Hi, being a silver surfer I am not very aufait with computer language, but need help with my Acer V 5 which on restart showed hibernate on the screen and has been doing so for 24hrs.!Even when switched off then back on,it still won't do anything else. Has anyone else experienced the same problem and if so how does one solve it. Any help gratefully appreciated

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Try holding the power button down for 10 seconds to completely shut down the system. Once the system completely shuts down, you should be able to power it back on and it should boot normally.