Drivers and Appications backup

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ChuckTin
ChuckTin Member Posts: 20 Networker

I have had a lot of struggle getting my new Aspire V-17 set up. A lot. Some is me being fat-fingered. Some is Win 8.1. others are ?

My latest is trying to get the Drivers and Appications backup done. I call up the Acer Recovery Management toll and I can do the Factory Default Backup to a USB drive. No problem.

But when I try the other, Drivers and Appications backup, I select that option and I get this message:

 

"Drivers and applications are incomplete. Do you want to continue creating the backup? Yes/No".

And the green band around "Restore Factory Settings" is "lit".

 

What's going on? Have I invoked Restore Factory Settings some how?

 

Anybody gone through the Recovery and can describe what occurs and when?? Sos I can figure what to do next?

TIA

CVT