Built in microphone not working on VN7-572G-724R with windows 8.1

-Orion-
-Orion- Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hello,

I'm having a problem with my VN7-572G-724R laptop. I installed windows 8.1 and after some trouble installing the sound card update, I realize the speakers are working but not the mic. On the recording devices manager, I can see it but it says "Not plugged in". In the properties, it says that the driver installed is "Realtek high definition audio (SST)", not quite sure it is the right one. Additionally the jack informations says "Left pannnel 3.5 mm Jack", I don't know if I can do anything of it. 

 

The various programs that I tried to identify if the driver had a problem all tell me that everything is in order, so I don't really know what the matter could be.

 

Thanks in advance everyone.