Bsod VN7-592G

Soszy
Soszy Member Posts: 4 New User

I have just bought new acer aspire vn7-592g-74en model. I have installed windows 10 professional on it and out of sudden I got bsod related with wifi drivers. I have no idea who manufactured my wifi card, probably qualcom, but still if i install newest drivers from website I am getting randomly this windows restarting error, and when i get into dump files i can see it says something about Qcamain10x64.sys  driver. I have no idea how to fix it and it is so random that I have no idea how to protect myself from it..

 

Moreover acer hardware vendor identification tool says my laptop is not supported.

Answers

  • Soszy
    Soszy Member Posts: 4 New User

    So okay guys, I am stil lencountering these bsods on my laptop. Using whocrashed i have checked dump files and i got that:

    Crash dump file:        C:\Windows\Minidump\080516-7593-01.dmp
    Date/time:              05.08.2016 19:55:46 GMT
    Uptime:                 00:04:17
    Machine:                JARVIS
    Bug check name:         CUSTOM_ERROR
    Bug check code:         0x1D3
    Bug check parm 1:       0x3CE
    Bug check parm 2:       0x0
    Bug check parm 3:       0x0
    Bug check parm 4:       0x0
    Probably caused by:     qcamain1.sys
    Driver description:     
    Driver product:         
    Driver company:         
    OS build:               Built by: 10586.494.amd64fre.th2_release_sec.160630-1736
    Architecture:           x64 (64 bit)
    CPU count:              8
    Page size:              4096

    Bug check description:


    Comments:

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: qcamain1.sys .

     

    I got the very same error 24 times since I got this laptop on 30th of June.. There are no newer drivers on website. I have no idea what to do with that... Please help me