Brand New Acer Aspire VX 15 Doesn't Work Off Battery

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CorvusRiddle
CorvusRiddle Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi there,

 

I just bought an Acer Aspire VX 15 last Thursday, and have been using it relatively frequently since then. However, I'm recently unable to use it without the charger connected--if I do, it shuts down after a few seconds. Even if the battery itself is connected and I remove the cable connecting the battery to the outlet, the laptop shuts down. Any and all help would be greatly appreciated.