Bluetooth Issues Aspire V5-571P

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josuatarsisius
josuatarsisius Member Posts: 3 New User

Upgraded my Aspire V5-471P to win10 x64 from win8.1. Everything is fine except my Bluetooth. It can search, pair, connect, and send files. But it can't receive files from other device.

 

 

please help

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon
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    There are chances that there is some issue with your Bluetooth drivers. Also, as per the details mentioned on Acer support page, Windows 10 drivers are not yet available for your model. To confirm this, you can use the link below:
    http://us.acer.com/ac/en/US/content/drivers

     

    Thus, to troubleshoot the issue, you are advised to contact Acer support through the link below and check what options you have at hand:
    http://us.acer.com/ac/en/US/content/service

     

    Hope this will help you.