Aspire v15 nitro freeze and crash on boot-up

Options
Dirk_H_K
Dirk_H_K Member Posts: 1 New User

So I just bought (came in yesterday) a brand new aspire v 15 nitro and now it often freezes and crashes/shuts down at boot-up. I turn it on i get the acer boot up screen and then it stops and after a minute or so and shuts down.

I have done some things to it:

-partitioned the hdd (150/800 GB)

-updated windows

-checked for updates through acer care center (only one intel update)

-installed: steam, origin (EA), firefox, openoffice, winrar, viper (plagiarism scanner wich i used on my previous pc) and a couple of games

-uninstalled mcafee

i did not change any strange settings, like disbaling apps from start-up except for steam.

Anyone got an idea?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Options

    Not sure what could be causing the problem you described. My first suggestion would be to try a refresh of Windows 8. This should not delete your data, but should restore your Windows files and allow your system to boot without crashing.