Aspire V5-571p constant blue screen-Geek Squad says can't be fixed? New mother board

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tme
tme Member Posts: 4 New User

Help! was told have to buy new comuter can't fix?

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    didn't help a lot but i think geek squad has already found the culprit.

    I'm not an Acer employee.

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    installed OS?

    Blue screen error code?

    I'm not an Acer employee.
  • tme
    tme Member Posts: 4 New User
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    Thank you Iron Fly for your response. I have had this computer since 2013 I have been getting a blue screen for a long time, memory dump to a hardware failure. They would reset to factory settings 9 times. Then they installed a new hard drive SSD250. Problem still exist
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    without knowing the error code, it's very hard to narrow the issue.

    it can be a faulty motherboard, a bad cpu, bad ram sticks, faulty power management.....

    I'm not an Acer employee.
  • tme
    tme Member Posts: 4 New User
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    IronFly, again thanks for replying here is some of the error codes... Source:DeviceSetupManager....Event ID: 131.... Metadata Staging Failed, result=(056018F3-EA11-DE01-11C1-516050C076BC) for container'0x80070490'

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    didn't help a lot but i think geek squad has already found the culprit.

    I'm not an Acer employee.
  • tme
    tme Member Posts: 4 New User
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    Thanks, I'm in the process of checking the services in computer management