Aspire V5 561G won't sleep

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oliverm
oliverm Member Posts: 10

Tinkerer

Whenever I close my laptop or leave it a few minutes it should sleep, but it just turn off the screen.

The led lights (for battery, HDD wich I replaced for an SSD 2 days ago, wireless connection and something else) are still on. Also the fan of the laptop still makes noise. The problem is that if I move the mouse or press any key It doesn't do anything (or at least doesn't turn on the screen) so I have to turn it off the bad way (keeping pressed down the power key).

 


Background: Problem occurs after I installed a new storage drive (SSD) and installed Windows 8.1

 

Interesting fact: if I press fn + f5 wich is the turn-off-screen combination, the screen turns off and immediatly turns on again, in less then half a second.

Interesting fact 2: If I sleep the laptop with the option in the power button while logged in then the problem occurs, but if I do it logged of it works just fine.

 

OS: Windows 8.1 x64

 

Hope you can help me.

 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    oliverm,

     

    I am guessing that you used the recovery media you created with the Acer Recovery Management software is what you used to reload the SSD you installed rather than a clean install of Windows 8 downloaded from them?

     

    It does not sound like a hardware issue honestly, it sounds like a software issue. Please make sure you check your power option settings, advanced settings in that power option, and what happens when you close the lid options to make sure you do not have it set incorrectly.

  • oliverm
    oliverm Member Posts: 10

    Tinkerer

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    I did a clean install of windows 8 from USB.

    It doesn't matter the power options, the problem is that whenever the laptop tries to enter sleep mode while logged in it gets unresponsive, but if I sleep it from the loggin screen it works just fine.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    oliverm,

     

    Honestly it sounds like software to me, you can try a refresh to see if that fixes the issue. Since you performed a clean install you might want to check with the Microsoft Help Desk and see if they have any thoughts.

  • oliverm
    oliverm Member Posts: 10

    Tinkerer

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     I'd like to give it a try to this new disk but with the original OS that this notebook came with.

     

    So, can I download it? or can I migrate the recovery partition** to this new drive?

     

    **In order to do a factory reset, or something like that, but in this new disk.