Aspire V3-571G Freezing on login

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BlueMoon94
BlueMoon94 Member Posts: 1 New User

Turning on the computer is fine. It is when I login that the problem occurs. After about 5 seconds the screen freezes and I can only move my mouse around the screen.

 

The mouse arrow can't interact with any of the desktop icons or anything else.

 

Sometimes after about a minute a blue screen appears with a Smiley Sad

 

telling me that an error has occured and it will restart.

 

Sometimes it says KMODE_ other times it says CRITICAL_

 

can't tell you the rest because it doesn't appear for long until it restarts.

 

Has anybody encountered anything like this? All I know is yesterday night when I was shutting down the laptop, it gave me the option of updating and then shutting down, which I did because that is not unusual. The following morning I login in and then it freezes.

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