1 year warranty in Europe but some country cant see the same database?

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kimberleymorton
kimberleymorton Member Posts: 1 New User

Hi guys,

 

i wonder if somebody could help me with this weird warranty thing.

 

i purchased a laptop in sweden 2014 30 dec and i am now in greece to 10 jan 2016.

 

i sent proof of purchase to acer that i i bought it 30 dec 2014 and the warranty is now to 30 dec 2015 becuse.

 

when i contact greek support they see the laptop warranty is only to 13 march 2014 becuse underneath the laptop says is from 13 march 2013

 

now here comes the tricki bit, how can the greek acer support see the same database that uk and sweden do?

warm regards Kimberley

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  • Pie
    Pie Member Posts: 27 New User
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    So did you send proof of purchase to the greek support?  I'm a little confused