Ultra-Thin

[ParthPtl]

Hi, this laptop is only 2 years old. and yet it has dead pixel. this is really poor from Acer. I would like a screen replacement.  The dead pixel is on the left edge, right below middle. it really stands out on bright colors. please do this for me without a cost. I am not under warranty, but I feel this needs to be done.

  The laptop is Acer Timeline M5 481 TG

[laurent_14]

Hello ParthPtl,

You have two solutions to repair your screen:

1- Original parts for Aspire M5-481TG:

KL.14008.005	LCD PANEL.LED.14".WXGA.LG
LK.14008.014	LCD PANEL.LED.14".WXGA.GL.LF

2- Brand parts for Aspire M5-481TG:

LG, SAMSUNG, TOSHIBA, etc

[ParthPtl]

are the originals HD like option 2?

[laurent_14]

Hello,

I guess you mean the original parts (Acer) are in H.D.: Yes of course, resolution 1366x768.

Both panels are LG brand:

KL.14008.005 - LG LP140WH7-TSA2

LK.14008.014 - LG LP140WH7-TSA1

[ParthPtl]

I would like Option 1, will Acer do it for me for free?

[laurent_14]

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ParthPtl wrote:

will Acer do it for me for free?

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No! The part, labor and shipment is about 300 USD and perhaps more.

You can contact your Acer support to ask the cost of screen replacement (live chat or e-mail).

In which country do you live?

You also wrote:

this laptop is only 2 years old.