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JeffGilbert
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Fail Load BCD error after doing a full recovery

Hello,

My Acer S3 suffered a completed HDD failure, so I replaced the HDD with a 250GB SDD. 

I obtained the 5 recovery CDs from Acer and booted the Recovery SW from an external CD Drive.

I selected the full system recovery option and fed it each of the 5 CDs as prompted.

At the very end of the process the system hung with message: "Fail Load BCD" (or similar).

 

I have tried to boot from SDD using both mode: Legacy BIOS and UEFI modes and always get the message: "No Bootable Device"

If I boot to the Recovery Disc using Legacy BIOS, I get the message: Please reboot this CD using UEFI mode

If I boot to the Recovery Disc using UEFI Mode I get the message: Please reboot this CD using Legacy BIOS

Therefore I can't even re-run the Recovery process.

 

The BIOS screens and the F12 boot menu both recognize the SSD hardware as "TOSHIBA THNSNJ256GCST"

 

I'd sure be grateful for any ideas

 

Thanks,

Jeff

Acer Technician
Acer-Tommy
Envios: 6.351

Re: Fail Load BCD error after doing a full recovery

We would suggest contacting technical support in your region for further assistance with this issue.
Acer Service and Support

Important Links: Global Support Pages | Knowledge Base Articles
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