Julho
I have a aspire V5- 571G. I am a getting a dead screen on startup. The keyboard back light lits up but keyboard, dispaly doesnt works.
Even I cannot access the BIOS. How can I solve this issue?
Julho
ramos222,
I'm sorry to hear that your display is not working. It sounds like it could be a problem with the display itself or another hardware issue.
To determine if it is just the display, can you connect it to an external monitor and see if you get a signal? If you do not, then I would recommend contacting technical support for assistance.
If you do get an image on the external monitor, then you are still experiencing a hardware issue but the computer is still useable but no longer mobile. In any case, I would still recommend contacting technical support for repair options.
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