Ultra-Thin

[T-AspireV5-531]

Hi All!

Just 10 month ago my daughter bought this Acer Aspire V5-531 and have for some time now (approx. couple of month)

having problems with the battery. 

Messages such as "Battery not found" (with PSU-adapter connected),

"Remaining capacity unknown" (with PSU-adapter unplugged),

"Plugged in and charging" (with PSU-adapter connected) but the battery-LED is blinking orange and a red cross

over an empty battery icon, has been seen.

Now the Notebook can only run on battery 5 - 10 min before shuting down.

The aspire V5-5 Quick Guide is not 100% clear on status of the Power Indicator LED or Battery Indicator LED.

If the Notebook is power off and PSU-adapter connected I would expect the Power Indicator to be lit. It is not!

When the PSU-adapter is connected (and battery in place) the Quick Guide states "Charging: The light is

amber when the battery is charging"  -  what does it mean when the LED is blinking amber (orange)?

This is not explained in the Quick Guide or the Aspire User's Manual.

When the battery LED is blinking does this indicate that the charging circuit (main board) is faulty?

I have searched Acer Support site, found and tried various suggestions (among these):

http://acer-scandic.custhelp.com/app/answers/detail/a_id/3023

Battery LED Orange and Blinking        Document ID: 3023

But performing a static discharge of mainboard did not change the status.

The battery LED is still blinking Amber/orange and it seems that the battery is not getting charged.

I have tried replacing the battery with a factory new (Acer) - still the same.

I'm considering trying to update BIOS but I do not think this will help as it seems that the battery

is not charging when the notebook is in power off state.

Can anyone comment / suggest a solution?

[Charitha]

Hi,

Acoording to your details, I think the best way is get support from Acer Aurthorized Service Centre. Hope still it is under Warranty. Please give your feed back. 

Thanks & Good Luck

[T-AspireV5-531]

Hi Charitha

Thanks for your response.

Yes it's still under Warranty for a little month  ;-)

I tried to update BIOS but could not due to not enough power on battery even though the notebook was

connected to AC (PSU-Adapter) !

Will call Acer Support today!

Merry Christmas!

[Charitha]

Hi,

Wish you tha Same & Happy new year.. 

Don't be late to hand over the laptop to Autorized Acer service Centre . 

Thanks & Good luck

[bradnick]

Hi hope someone can help I have two of these laptops both just out of warranty, one shows no charge light and 5 blue led blinks when powered on, the other shows charge light and no blinks when powered on, not happy

[alanhate]

I had the same problem minutes earlier, but now it displays remaining battery. And I've had this problem a couple times before... why does it happen so randomly? Is there anything I can do to prevent it from happening? btw my warranty ended like a year ago or so ;(