Ultra-Thin

[tople]

Hi everyone,

As in the subject, my Acer which I have just purchased in future shop 4 days ago already have some issues. While I was doing work (power cord plugged), it just shut down. There is no signal, no flash or led. It is like it was dead from a fatal strokes.

I've tried to contact the Acer support and they told me to send it in for repair.

Anyone knows any good solution for this one without having to send it to Acer. And is this kind of issues happenes to S7 often?

Thanks in advanced, 

[dc87]

I just experienced the same thing.  My Aspire S7 (about 2 months old) just shut off while plugged in, shows no indicator lights, and will not turn on again.  It did not "shut down"...it simply and instantly turned off. 

Please message me if you have figured out a solution other than sending to Acer. 

[Acer-Tommy]

If you are unable to power the system from either battery or adapter, you need to contact service.

Acer Service and Support

[tople]

I have no clues. I end up return it. and yes it just turn off instantly and wont turn on. If you have found the solution please post it here. Thanks

[waddi]

I haven't yet had that problem when mine is plugged in, though it does exactly what dc87 described when it is battery only.  I've also noticed that the battery light frequently turns off briefly and randomly when it is plugged in.  From everything that I've read on various fora, these sudden turn-offs are a big problem with all S7s.  Really wish I'd know that before I bought this. :-(

[Acer-Tommy]

You may wish to review this article:

Acer Aspire S7-391 shuts down randomly while on battery power

[tople]

I would love to hear from you! Please help us make this cummunity stronger

[sweaver]

I have had the same experieince.  After trying everything suggested online and by Acer support services over the phone I took my one month old machine to the local Acer repair center yesterday.  Today they told me they are going to have to replace the motherboard.  Hopefully this one will last longer than one month.  Appears to be a general problem here that I hope Acer is paying attention to and doing something about.

[itwizkid]

Hi,

I have just bought the fantastic Acer Aspire S7 392. It is an amazing bit of kit. However it does have a rather important fault - it shuts down without warning when on battery. It happens all the time. Is there a fix I can apply or must I return it to ACER.

Great item. Shame about the serious fault. There is a great deal of information on this specific fault on the internet but I was hoping you would be able to give quick and clear advice.

best regards

Chris

[waddi]

The article posted by Acer-Tommy above refers to a fix that has worked for me. 

In my case it was not enough simply to tighten the screws - it kept shutting off when I did that.  I had to undo screws and then re-tighten them all the way.  I haven't had an unexpected shutdown since I did that.