Acer V5-573G windows doesn't start (black screen)

ziad · Junho

Hello,
I bought my Acer V5-573G 54201250akk two days ago. I tried to upgrade it to windows 8.1 but it faild and restored windows 8. Yesterday I noticed that the keyboard doesn't work so I restarted it, but there is just a black screen now. The computer is working but the windows doesn't start anymore. I saw some videos in youtube about this problem and installing bios from a flash drive. But in acer website my laptop bios files are different and it can't be renamed like in the videos. There is only one exe file. Thank you in advance for your help.

Acer-Blayn · Junho

If your computer is stuck at a black screen, I recommend contacting Acer technical support in your region to inquire about warranty service options that are available.

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
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ziad · Junho

Thank you.. It worked after a few day, and It is still working normally.

Ultra-Thin

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Acer V5-573G windows doesn't start (black screen)

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