Ok I am in need of some help and I admit I am in an extremely emotional and bad mood so please don't take me as always being like this.
So after about 3 weeks the honeymoon is over. This hung up a few times in the 3 weeks I've owned it, and while I didn't think a brand new, babied , perfectly pristine computer with this supposedly badass AMD Richland A10-5757M processor , Radeon Dual Graphics 8650G + 8750M, 8GB RAM, etc. should have any hangups ... I did not complain.
I was installing AMD System Monitor and the machine froze completely. No movement anymore, cursor froze, keys froze, completely frozen for 5 minutes . Then I went to unplug it and quickly realized, no battery to remove and force a restart. And nowhere to push or anything, completely absent of an emergency restart way? I just had to fumble around disassembling the entire bottom plastic , removing my count was 17 tiny screws , and trying to snap off the bottom cover. Now as soon as I got two or three "Snaps" of the bottom cover removed from one side of the panel, the machine died . I do not know what happened, and I admit I decieed not to force the issue and continue removing the bottom panel if I didn't have to, so I just restarted it (seemed to take a while to start up) and come here.
Am I wrong here? IS that not a little ridiculous, an apparently internal battery so if this locks up I am screwed with no way to reset it?
And also, is it "okay" to remove the bottom panel? I am not sure how else I could have done this short of letting it sit there frozen for 4+ hours until it died (and I can't believe it's good for the computer to sit there in a locked-up-frozen state.)
Any help would be grately appreciated, this really upsets me, a 3 week new computer should not have that problem to begin with, let alone the "solution" is worse than the problem.
United States