Acer Travelmate 7730g , Win10 drivers

mihai_mgd
mihai_mgd Member Posts: 4 New User

My Travelmate 7730 is eligible for Win 10 update plan, I have installed it but network drivers doesn't work, both of them (LAN and WAN). Any ideea?

Regards

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Windows logo key + x
    click on Device manager

    if Yellow exclamation mark is present
    double click on it
    choose "Details" tab
    from dropdown menu, select HardwareIDs
    click on the first value and copy/paste it here

    I'm not an Acer employee.
  • mihai_mgd
    mihai_mgd Member Posts: 4 New User

    Broadcom NetXtreme Gigabit Ethernet:

    PCI\VEN_14E4&DEV_1684&SUBSYS_013D1025&REV_10

    Intel WiFi Link 5100 AGN:
    PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00

    Thx

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Broadcom:

    http://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=2039&lang=en

    probably you will need to install it manually

     

    about Intel wifi, you need to install the windows 8.1 version on compatibility mode.

    right click the installer,properties, compatibility, choose Run this program in compatibility mode and select windows 8.1

    I'm not an Acer employee.
  • mihai_mgd
    mihai_mgd Member Posts: 4 New User

    Broadcom LAN adapter:

    - still yellow exclamation Smiley Sad

    WiFi Link 5100:

    seem that there isn't any driver for Win 8.1 because (here) Intel site says that "These Intel wireless adapters are not supported with Windows 8.1:"

    • ....
    • 5100
    • .....
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    broadcom:

    https://www.broadcom.com/support/ethernet-nic-netxtreme-i-desktop-mobile

     

    about Intel wifi, windows 10 will download the correct driver once connected to a data connection, so let's try to enable the wired connection first.

     

    please uninstall both adapter right click them from device manager, tick to uninstall software too, reboot.

     

    once rebooted install the Broadcom drivers from my link above.

    I'm not an Acer employee.
  • mihai_mgd
    mihai_mgd Member Posts: 4 New User

    Already I did it but still doesn't work Smiley Sad


    Anyway, I connected Win10 to the Internet, using an Android-USB tethering, but WiFi driver wasn't updated. Smiley Sad

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    no more ideas, sorry.

    I'm not an Acer employee.