Windows 8.1 update problems

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NourElKhoury
NourElKhoury Member Posts: 2 New User

I have an acer TravelMate P255-MG with Intel core i5 and AMD Radeon graphics HD 8750M. I recently updated my laptop os from windows 8 to 8.1. Now everytime i put it on sleep mode(and the light goes on and off showing that it's in the sleep mode), once i turn it on again, it restarts and all my unsaved work is gone. Sometimes I shut it down and the next day i turn it on and it gives a "Video FATAL error". I'm downloading the drivers needed from the website( VGA Intel and VGA AMD). Will these drivers solve the problem?

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
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    You may download and install the display adapter driver fro windows 8.1 and this should resolve the issue.

     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Options

    You may download and install the display adapter driver fro windows 8.1 and this should resolve the issue.

     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.

  • NourElKhoury
    NourElKhoury Member Posts: 2 New User
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    Thank you, now my laptop's sleep mode is back to normal!