Theft Shield - Paired but not working

kidziti
kidziti Member Posts: 26 New User

Has anyone gotten the Acer Theft Shield to work with their Ultrabook?  I get as far as connecting to the Ultrabook's Theft Shield hotspot but cannot move off the pairing page of the desktop application without losing my pairing.  The theft shield app doesn't seem to recognize that the phone is in fact paired with the laptop's hotspot, and I imagine that the desktop app on the laptop would also indicate successful pairing.  However, I have the correct pairing passcode and the phone itself indicates a stable pairing with the hotspot according to my wifi utility.  This seems to be an application-level problem.  Any ideas?

Answers