Can not clear TPM

Solihull
Solihull Member Posts: 1 New User
edited March 2023 in 2017 Archives

We have had a few TravelMate P648-M that have had an issue with the TPM. We have tried clearing the TPM in the BIOS but when we try initialising the TPM in windows it just states the TPM is defending from dictionary attack.

We have tried upgrading the BIOS, even disabling the TPM in the BIOS.

Usually clearing the TPM would clear the timeouts as the is nothing for the TPM to protect.