my acer s3 got black screen.

skater
skater Member Posts: 1 New User

Hi,

Want help to restore my screen. When its switched on you can see the Acer sign then three options comes up to either service it, switch it off and another thing which is not legible since its a very dark screen. what do I do?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try this if your installed OS is windows 8.x or 10:
    at boot press ALT+F10 or after entering your password to login, keep pressing Shift key, this will start Acer/windows recovery.
    From the Recovery screen
    Click on Troubleshoot.
    Click on Advanced Options.
    Click on Startup Settings.
    Click on Restart.
    The PC will now reboot to the Startup Settings screen.
    Press 4 to Enable Safe Mode as prompted.

     

    once in Safe mode, go to Device manager, click on Display adapters, right click on your VGA and choose uninstall (tick to uninstall software too).

    reboot normally and check if black/blank screen is fixed.

    I'm not an Acer employee.