i have an Acer Aspire R3-131T just bought, it wont let me install apps

Aj5
Aj5 Member Posts: 2 New User

I have an Acer Aspire R3-131T just bought. It says i own app's but when I go to install the app's it just says working and never installs. Am I doing something wrong, do I need to be doing somethinng else first

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    I'm not really sure what you mean by "It says i own app's".

    What apps are you trying to install?

  • Aj5
    Aj5 Member Posts: 2 New User

    when i go to the acer store to download app's it says below some of the app's that I'm wanting that I own them and they can be installed on my device. but when I go to install them it just says working and never installs

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Does it keep saying working until you close the Acer store or does it stop by itself?

    Could there be something open you are not seeing that needs to be clicked before it will complete the install?

    Have you looked in the Windows menu to see if they are already installed?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Probally a UAC warning that needs to be cleared that may be hidden behind some things. Check for an underlined icon in the tray with a shield and "xxxx.exe is requesting..."