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aspire s7 unknown device in Windows 10

aspire s7 unknown device in Windows 10

SOLVED
Tinkerer

aspire s7 unknown device in Windows 10

After updating to Windows 10 pro, everything appears to work. However, device manager shows two "unknown devices": I have no idea what I might be missing: how can I find out?

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1 ACCEPTED SOLUTION

Accepted Solutions
ACE Trailblazer

Re: aspire s7 unknown device in Windows 10

i can't find any reference about it.....

are you sure is not an USB connected device or a remote desktop software?

https://www.google.com/search?q=*KINONIWave&ie=utf-8&oe=utf-8&gws_rd=cr,ssl&ei=uvCsVsalO8fSPdSTgcAH

 

 

If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution", the post that solved your problem.
I'm not an Acer employee, i'm unemployed.
5 REPLIES
ACE Trailblazer

Re: aspire s7 unknown device in Windows 10

double click the unknow devices, choose Details tab, from the drop down menu, choose hardwareIDs, click the first string, then copy and paste it here.

If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution", the post that solved your problem.
I'm not an Acer employee, i'm unemployed.
Tinkerer

Re: aspire s7 unknown device in Windows 10

Thanks for responding - here are the hardware-IDs:

 

*KINONIWave

KINONIVD

ACE Trailblazer

Re: aspire s7 unknown device in Windows 10

i can't find any reference about it.....

are you sure is not an USB connected device or a remote desktop software?

https://www.google.com/search?q=*KINONIWave&ie=utf-8&oe=utf-8&gws_rd=cr,ssl&ei=uvCsVsalO8fSPdSTgcAH

 

 

If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution", the post that solved your problem.
I'm not an Acer employee, i'm unemployed.
Tinkerer

Re: aspire s7 unknown device in Windows 10

Thanks for checking, and for mentioning 'remote desktop':

I believe it has to do with EpoCam software I had installed on my Iphone and S7: it turns the Iphone into a webcam. This app is offered (c) Kinoni 2014 - so very close to the respective IDs.

 

I find it strange that this would present as dysfunctional devices in device manager (although the app and related desktop viewer work fine)

 

So, again, this must be it and I consider this inquiry closed successfully: many thanks again!

 

Cheers

 

 

 

ACE Trailblazer

Re: aspire s7 unknown device in Windows 10

you welcome.

 

Probably is listed as unknow because none of the devices are connected.

If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution", the post that solved your problem.
I'm not an Acer employee, i'm unemployed.
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We would like to highlight a user that joined the Community just 3 months ago and in that short amount of time has already authored more than 25 solutions and ranked up to Valued Contributor. Congratulations Flx, keep up the good work!

Total Posts Written: 345
Total Kudos Received: 78
Solutions Accepted: 26

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