SPIN SP714-51 / TPM 2.0 triangled (but enabled in BIOS)

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rcretu
rcretu Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi everybody, 

I observed lately in the device manger that the TMP 2.0 is triangled. Unninstal / activate etc. doesn't change nothing. The TMP.msc is saying that a compatible module is not found on this computer, but it's certainly activated in the bios. Which Bios was upgraded too v1.13...   I tried even clean the TPM in Bios, since I didn't use encrytpion on it. It doesn't help neigther. Anybody has some similar issues ?  PS. A strange thing happend if I am trying to recover the Win 10, there is a blue screen with an error I/O +FF753 related to :\windows\systems32\winload.efi  error code 0xc00000e9  Booting in prompt commander, faill too.

A part these, the laptop still seems to load ok and work ok, but I am worrying about the day I'll try to recover it and of course,the TPM function. Thx