S7 392 lid sensor doesnt work

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JARJAR
JARJAR Member Posts: 1 New User

Hello

I bought a s7 392 two years ago from USA. And now I dont live in USA anymore. When I was in my country about 2 years ago, I knew that I bought a faulty good which always turned off for no reason. So I sent the laptop to USA with my friend. After that Acer replaced its motherboard. However ever since then my laptop doesnt go to sleep when I close the lid. And no it is not a software problem. At first I thought that it was due to 8.1 windows incompability which damaged the drivers. But this week I updated to windows 10 and problem persist. I think repairman who fixed my laptop broke the sensor of the lid. Is it easy to fix the sensor on my own? because since I had really really bad experience with Acer support I dont want their help anymore.( Only if they refund me or something) I will never ever buy an Acer product again.