S3 391 apparent incompatibility with win10

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Shazzie74
Shazzie74 Member Posts: 1 New User
edited March 2023 in 2017 Archives
Hi since my upgrade to windows 10 I have had intermittent issues with my touch pad and mouse. A few days ago it stopped working altogether and did not respond to fn f7/9 or driver updates.

MS helped by placing a new driver but this made the system crash on reboot and it attempted to repair itself. Numerous drivers were attempted and then the keyboard stopped working

Windows 10 was reinstalled over the apparent corrupt one and later the system was restored.

Today more adjustments were made and the mouse appeared to work

Now it's gone again and if you press a key- it's as if it's been tapped manically! Tab just goes round and round

I'm at the end of my tether and MS think it's a hardware issue
The laptop is less than three years old

I would appreciate any help and advice- or do I need a new laptop