Recently Purchased Acer Spin 3

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_KLH_
_KLH_ Member Posts: 1 New User
edited March 2023 in 2017 Archives

I bought an Acer Spin 2 laptop a little over 2 weeks ago and I am currently having issues with the screen crashing. It has a occurred twice before when the laptop was playing video and I believe it may have to do with the laptop's video card reader, that is an internal hardware problem. I'm not entirely sure what to do in this case.

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  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
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    We suggest you try a power reset first, if that does not fix the issue, you could try reinstalling the driver.

    Another option would be reinstall the OS to factory.

     

    If none of this steps help to fix the issue with the screen crashing, we recommend you contact Acer to set up your unit for repair in your region.

     

    https://www.acer.com/worldwide/

    minimizar para MAXIMIZAR.

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