R3-131T-C1YF cant restore to factory..need more space

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dtrust68
dtrust68 Member Posts: 4 New User
edited November 2023 in 2018 Archives

HOW!!!! ive deleted everything. updates, disk clean up, removed all i could and it still says i need more space to restore back to factory?? i hear you cant add a bigger SSD because this one is saudered in. can you still do it? 

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    NTFS formatted?

     

    if so, i think that only a windows 10 clean install can solve it; that means, formatting the SSD and re-install windows 10, then download from Acer support website the needed software.

     

    1) download a windows 10 iso using Microsof tool:
    http://go.microsoft.com/fwlink/?LinkId=691209
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    http://rufus.akeo.ie/?locale=en_US
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive
    3) backup all your personal data
    4) Reboot to BIOS, pressing F2 at boot, then press F9 to load default and F10 to save and exit
    5) plug your USB flash drive and at boot press F12 (if F12 doesn't work, see if it auto-recognise the USB flash drive or press F2 to enter BIOS and enable F12 boot menu under BOOT tab), choose the USB flash drive as bootable device

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    you can add more storage buying a 64GB SD card, put it in the integrated SD card reader and formatting the SD card as NTFS or a USB flash drive or an external USB HDD (NTFS format is mandatory)

    I'm not an Acer employee.
  • dtrust68
    dtrust68 Member Posts: 4 New User
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    tried that. i have a 32gb micro sd in the memory card slot and a USB hooked to side and it wont do it.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Options

    NTFS formatted?

     

    if so, i think that only a windows 10 clean install can solve it; that means, formatting the SSD and re-install windows 10, then download from Acer support website the needed software.

     

    1) download a windows 10 iso using Microsof tool:
    http://go.microsoft.com/fwlink/?LinkId=691209
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    http://rufus.akeo.ie/?locale=en_US
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive
    3) backup all your personal data
    4) Reboot to BIOS, pressing F2 at boot, then press F9 to load default and F10 to save and exit
    5) plug your USB flash drive and at boot press F12 (if F12 doesn't work, see if it auto-recognise the USB flash drive or press F2 to enter BIOS and enable F12 boot menu under BOOT tab), choose the USB flash drive as bootable device

    I'm not an Acer employee.
  • dtrust68
    dtrust68 Member Posts: 4 New User
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    Yes i did the whole using the SD card as permanent storage. even after deleting all i possibly could it still says i need 2.36GB of space to restore to factory settings. i will try what was just posted and see if it works. thank you

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    i just remembered that you can also create a factory reset USB flash drive.

    if you have Acer care center installed, (you will need an 8-16GB USB flash drive available), you can do a factory reset USB flash drive.

    https://support.microsoft.com/en-us/help/17422/windows-8-create-usb-recovery-drive

    I'm not an Acer employee.
  • dtrust68
    dtrust68 Member Posts: 4 New User
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    i had a boot USB drive now and already reset it. so instead of it coming with 20GB already used it came with 10GB. i now have no Acer programs which is fine with me. Thank you

  • SemperKeith
    SemperKeith Member Posts: 1 New User
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    Thanks IronFly for this, it worked for me eventually, I didn't follow the directions completely the first couple of times. Thanks again, I am up and running now.