Is the DC jack in Aspire R14 R5-471T easily replaceable or repairable?

rosemaryk
rosemaryk Member Posts: 1 New User
edited November 2023 in 2019 Archives

The jack seems to be loose and the ac power cord will no longer charge the battery.  

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hello,

     

    1. Is your laptop still under warranty?
    2. Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • rlbj
    rlbj Member Posts: 1 New User
    I have the same problem. The connection became so loose over time that now my R14 won't charge at all. I tried a new adapter and that didn't work, so it seems to be the dc jack itself. I removed the bottom cover from the laptop to gain access but there's another cover over the jack that prevents access to it. Does not seem to be replaceable without specialized tools. Any suggestions?