BIOS and VGA driver Upgrade issue, Aspire R3-131T

Update failed for VGA driver, using Acer Care Center application.

How do I upgrade the BIOS? I am attempting to resolve a "black screen" issue.

Thank you for any support.

OS Name   Microsoft Windows 10 Home
Version   10.0.10586 Build 10586
OS Manufacturer   Microsoft Corporation

System Manufacturer   Acer
System Model   Aspire R3-131T
System Type   x64-based PC
Processor   Intel(R) Celeron(R) CPU N3050 @ 1.60GHz, 1601 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date   Insyde Corp. V1.09, 7/21/2015
SMBIOS Version   2.8
Embedded Controller Version   1.03
BIOS Mode   UEFI

Description   Disk drive
Manufacturer   (Standard disk drives)
Model   Hynix HBG4e
Bytes/Sector   512
Media Loaded   Yes
Media Type   Fixed hard disk
Partitions   3
Size   29.12 GB (31,272,514,560 bytes)

Free space 997MB

Accepted answers

All comments

Blayn-Acer

So did something happen during the VGA driver install and now you can't see any video?

If you power the sytem completely off, do you see the Acer splash screen when you power it on? If not, repair will be your best option. I do not think a BIOS update will resolve the issue.

If you do see something on your screen, can you explain what you are able to see?

acerconsumer

VGA driver finally updated using Acer Care Center.

Updated VGA driver, Solution:
deleted %temp% directory (aka folder)
Used Microsoft Windows built-in Disk Cleanup (cleanmgr) to remove temporary files and system files (restore points, etc).
Restarted computer
Updated VGA driver using Acer Care Center
Restarted computer

The black screen issue has not reoccured. I think it had something do with being in hybernation.

Quick Links

Top Members

Weekly

Puraw 600

Jack22 265

GAMING6698 150

StevenGen 150

RenanVilela 120

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™