Aspire r13 R7-371T Speaker

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trickbiker121
trickbiker121 Member Posts: 7 New User

Hi,

   I just bought the R13 i5 5th gen signature edition from the Microsoft store last week and noticed that the right speaker sounds distorted and also makes a crackling noise sometimes. The right speaker is also louder compared to the left speaker. At first I thought that it might of been a windows issue so I booted ubuntu from a flash drive to see if the issue would go away but I still had the same issue.  I also updated the audio drivers from the acer website, so I assume it is hardware. Is this a common issue or did I get a bad unit. Thanks in Advance.

Answers

  • guruaid-cs1
    guruaid-cs1 Member Posts: 11 New User
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    There is a high probability that this is a hardware issue. To confirm and resolve the same, you are advised to take the laptop to your nearest Acer service center as the laptop is under warranty. To do this, the following link can be useful:
    http://us.acer.com/ac/en/US/content/service-contact

     

    Hope this will help you.