Aspire S13 S5-371 Annoying Fan Noise

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Jay5
Jay5 Member Posts: 1 New User

Hi 

I bought a new Aspire S13 S5-371 as a gift for my wife yesterday from Harvey Norman, and this fan noise drives me crazy. Although the design, screen display and sound quality all meet my expectations, this high-frequency fan noise which never stops even during low louds, is a great downside. 

I checked the bios/frameware updates and seems like you need to be extermely cautious as it may harm your device, so I decided not to update it until the seller gives me a go ahead. Besides, if I update my bios, will it really resolve the issue or we have to keep hearing its noisy fan again? 

At this stage, I'm totally dissatisfied with the product as I haven't seen any proper response from Acer technical support team on the website and seems like they're delibrately disregarding our questions. 

Just wondering if anybody has experienced this problem and happens to know the solution. Thank you!

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