Acer R5-471T Display problem

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GregRobert
GregRobert Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello,

 

I recently purchased this R14 off of newegg. It's a refurb. The thing runs like a dream save for what can only be described as random pixelization or glitching of the display.

 

i've already tried rolling back or altogether deleting the display driver and reinstalling the .4444 version (which is what i'm using now)

 

I was just curious if anyone on here could offer some insight as to how i can get rid of this issue, it is very distracting and irritating.

 

Thank you.

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew
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    This could be a hardware issue with the LCD panel which would require repair. If this is a recertified model you should have received documentation with support contact info. If this is one of those models, I've included the contact info below.

    PlanetROI

    Phone 1-844-433-8476
    Email: Service@AcerRecertified.com
    8:00 am to 5:00 pm M-F, EST time-zone