em
02-06-2014
06:47 PM
- editado pela última vez em
02-06-2014
08:04 PM
por
Phil-3
My laptop was stolen in Miami Beach on January 22nd, 2014. The serial number is **** and a police report has been filed. Can Acer register this serial number as stolen, so someone cannot register it? I searched this forum and the Acer technicians stated that a police report needs to be filed and the serial number must be identified. I did those, but I cannot find how to get Acer to acknowledge that they entered this into their database. If necessary, I can provide a copy of the police report and my invoice showing that it was purchased (ironically) exactly one year ago to the day it was stolen (January 22nd, 2013). Thank you
[edited for privacy]
Setembro
Did you ever get an answer to your question? My laptop was stolen and I need to do this also. It is registered but I can't seem to get Chat to work today so I can get info.
Setembro
Please refer to this post: http://community.acer.com/t5/Knowledge-Base/What-t
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
Setembro
Thanks for the link. So there isn't way to indicate on my profile that it was stolen? I don't want to remove it because there is an active police report.
United States
© 2014 Acer Inc.